Privacy Policy for Gilded Guidance

Last updated: 12/12/2025

Welcome to Gilded Guidance (“Website,” “we,” “me,” or “I”). This Privacy Policy explains how your personal information is collected, used, and protected when you visit gildedguidance.com or interact with my services.
I am committed to respecting your privacy and comply with the General Data Protection Regulation (GDPR) and all applicable laws.

1. Who I Am

Gilded Guidance is a one-person business offering psychic readings, intuitive guidance, and spiritual services through online appointments and digital communication.
Email: eli@gildedguidance.com
Website: https://gildedguidance.com

2. Information I Collect

2.1. Newsletter / Subscribe Form

  • Email address

2.2. Appointment Booking (Free and Paid Sessions)

When you book a session, you may provide:

  • Name
  • Email
  • Appointment details (date, time, service type)
  • Any notes or information you voluntarily include
  • Payment information (processed entirely by Calendly’s payment partners such as Stripe or PayPal)

All payment data is collected and processed directly by Calendly and/or its payment processors.
I do not receive, access, or store your card or bank information.

2.3. Contact Form

  • Name
  • Email
  • Message Content

2.4. Payment Information via Calendly

If you purchase a paid session, Calendly and its payment partners (such as Stripe or PayPal) process all payment information.
I do not receive or store your financial details.
I may receive confirmation of your payment and booking details, but never your full card or bank data.

2.5. Ko-fi Tips

If you choose to leave a tip through the embedded Ko-fi widget:

  • Ko-fi may collect your email, username, or message (optional)
  • Ko-fi processes all payment information directly (credit cards, PayPal, Stripe, etc.)
  • I do not receive or store any financial data.

2.6. Automatically Collected Data

For security and performance, the website may collect:

  • IP address
  • Browser and device information
  • Basic server logs

I do not use advertising cookies or behavioral tracking unless stated otherwise.

3. How Your Information Is Used

Your data is used to:

  • Send newsletters (only if you subscribe)
  • Manage, confirm, and deliver scheduled appointments
  • Respond to messages and provide customer support
  • Maintain website functionality and security
  • Keep required business records
  • To process paid bookings through Calendly (without accessing your financial data)

I do not sell or rent personal data.

4. Legal Bases for Processing (GDPR)

I process your data under the following legal grounds:

  • Consent: For newsletter subscriptions and optional messages.
  • Contract: To provide services when you book an appointment.
  • Legitimate Interest: To respond to inquiries or maintain website security.
  • Legal Obligation: For financial records and tax requirements.

5. Data Retention

I keep personal information only as long as necessary:

  • Newsletter data: Until you unsubscribe.
  • Booking information: Up to 3 years (or longer if legally required).
  • Contact form messages: Up to 1 year after the final reply.
  • Technical logs: 1–12 months depending on server needs.

You may request deletion at any time (see Section 8).

6. Sharing Your Information

I do not sell or trade personal data.

However, your information may be processed by third-party providers who help me deliver services, including:

  • Hostinger (website hosting and email services)
  • Hostinger Email Marketing Service
  • Calendly (used for scheduling and processing paid bookings; financial data is handled by Calendly’s payment partners such as Stripe or PayPal)
  • Ko-fi (for voluntary tips and payment processing)

These providers may store data outside the EU but must comply with GDPR and use secure processing methods.

7. Cookies and Tracking Technologies

7.1 Ko-fi Tips

If you leave a tip using the Ko-fi widget embedded on this website:

  • Ko-fi and/or its payment partners (such as Stripe or PayPal) handle all payment processing.
  • I do not receive or store your credit card, bank details, or other financial information.
  • I may receive basic information you voluntarily provide, such as your email or message.

Your interaction with Ko-fi is governed by Ko-fi’s own Privacy Policy and Terms.

7.2 Payments for Paid Services via Calendly

  • Paid appointments are processed securely through Calendly and its payment partners (such as Stripe or PayPal).
  • I do not receive, store, or access your card numbers, bank details, or any other financial information.
  • I only receive confirmation that your payment was completed along with your booking details.
  • Your financial data is handled solely by Calendly and their payment processors according to their own Privacy Policies.

8. Cookies and Tracking Technologies

Gilded Guidance uses only the cookies necessary for basic website functioning and security.

No advertising cookies or behavioral tracking (such as Google Analytics, Meta Pixel, etc.) are used unless added in the future, in which case this policy will be updated.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent (e.g., unsubscribe from newsletters)
  • Request a copy of your data
  • Object to certain processing
  • File a complaint with your local data protection authority

To exercise your rights, email me at:
eligildedguidance@gmail.com

10. Data Security

I take reasonable technical and organizational measures to protect your personal data, including secure hosting, encrypted connections (HTTPS), and restricted access.

No system is completely secure, but I work to keep your data as safe as possible.

11. International Transfers

Some third-party providers may store or process your data outside the EU.
All providers used are required to meet GDPR data protection standards.
Some data may be stored and processed outside the EU, including on servers located in the United States. All third-party providers and hosting services used comply with GDPR and take appropriate measures to protect your personal data.
Calendly and its payment partners may process data outside the EU. All providers used are required to comply with GDPR standards.

12. Changes to This Policy

This Policy may be updated from time to time.
The latest version will always be posted on this page with the updated date.

13. Contact

For questions about this Privacy Policy or your data rights:

Email: eli@gildedguidance.com
Website: gildedguidance.com

Scroll to Top